Privacy Policy

OVERVIEW

 

Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it.

 

References to Clear Canine products and services in this statement include Clear Canine websites apps, software, devices and other associated websites maintained by the company.

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

 

When ordering, purchasing or registering on our site, as part of the buying and selling process, we collect the personal information you give us such as your name, mailing address, email address, phone number, credit card information or other details relevant to requirements. The personal information collected will be used to provide a better service to you by matching your needs with relevant products and services.

 

When you browse our site or store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 – CONSENT

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@clearcanine.com.au.

 

SECTION 3 – DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

 

SECTION 4 – THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

 

Links

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

SECTION 5 – SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is recommended to be processed via PayPal. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow requirements to the best of our ability to ensure a secure experience.

 

SECTION 6 – COOKIES

 

A cookie is a small piece of information that is stored on a computer for the purpose of identifying that browser during interaction on websites. They are small text files that can be read by a web server in the domain that put the cookie on your hard drive. We may use cookies to store your preferences and settings; help with sign-in; provide targeted ads; and analyze site operations. Device identifiers are assembled from available system elements which could include IP address, user agent information (browser version, OS type and version), your internet domain, a linking page URL or device-generated identifiers such as Apple’s ID for Advertisers or Google’s Android Ad ID. Cookies and similar technologies may be used to remember items such as identifiers and user preferences. A website may set a cookie to the browser if the browser’s preferences allow it. A browser only permits a website to access the cookies it has set, not those set by other websites.

 

Clear Canine websites use cookies and similar technologies for several purposes, including:

  • Storing your Preferences and Settings
  • Sign-in and Authentication
  • Interest-Based Advertising
  • Analytics

In addition to the cookies present when you visit our websites, third parties may also set cookies when you visit Clear Canine sites. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics. In other cases, it is because our web pages contain content or ads from third parties, such as videos, news content or ads delivered by other ad networks. Because your browser connects to those third parties’ web servers to retrieve that content, those third parties are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services. It is recommended to read, understand and familiarise yourself with any third parties’ privacy policies that apply to those third parties and not directly with Clear Canine.

 

Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Certain features of Clear Canine products and services depend on cookies. Please be aware that if you choose to block cookies some features may be disabled, some of our services may not function properly, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost. If you choose to delete cookies, settings and preferences controlled by those cookies, including sign-in and advertising preferences, may be deleted and may need to be recreated.

 

SECTION 7 – GOOGLE ADVERTISING

 

Any advertisements served by Google, Inc., and affiliated companies may be controlled using cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Learn how to opt out of Google’s cookie usage. Any tracking done by Google through cookies and other mechanisms is subject to Google’s own privacy policies.

 

SECTION 8 – AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact Clear Canine at info@clearcanine.com.au.